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Testimonials

Take a look at what our previous and on-going clients think about Wood Burning Solutions, our stoves and our installations.


Woodburning Stoves Suffolk
"Woodburning solutions levels of service is absolutely first rate. From making the first telephone call and speaking to Carolyn to James coming round and talking to us about what we wanted/needed. The Wonderful men who fitted the stove were so friendly and polite. Our stove is perfect and we are very happy with it. I would highly recommend Woodburning solutions." - Kerry Saxton
 
"Good morning We ran the stove for the first time yesterday afternoon, excellent, just as you said. The two fitters did a superb job and my wife tells me they were polite, tidy, careful and worked well. They were a pleasure to have working in the house. Our thanks to you for your help, to Jim for being so forthright in his thoughts as to what was required and to the gentlemen who fitted the stove. All very professional throughout."

Regards,
Sonny and Ard Smith

 
"We are absolutely delighted with the Woodburner, which we already can't imagine being without it. Many thanks to all of you at Woodburning Solutions for such an efficient and excellent service."
 
"Carolyn,

Thanks for your help with the building works and installation of the log burner, the guys were very professional, tidy and most helpful. I mentioned Wood Burning Solutions to one of my colleagues whom also had a wood burner installed by yourselves and he only had good things to say,  people are often quick to criticise when things don't go to plan but very rarely  give praise when things go well, so thank you to all involved."

Regards,
Andy - AB Ports
 
"Please can I extend our thanks to you and the whole team at Woodburning Solutions. From the moment my wife contacted you with a general enquiry right through to the installation of our stove last week you have all been fantastic. James's advice coupled with your friendly and helpful attitude gave us confidence in our decision and the fitters, Paul and Dean were absolutely first rate. We wouldn't hesitate to recommend you in the future.
Again, many thanks to you all." The Saxtons
 
"Just to say that I am extremely pleased with my new Woodwarm woodburner. I have been well looked after in a friendly and professional way. The whole process has been a pleasure rather than a pain, with good planning and a well coordinated installation combined with flue sweeping and assessment. Your team certainly seems to know what it is about, and we have the comfort of good back-up if needed. Compared to the old stove the new one is amazing, and we look forward to a more comfortable winter with it in place.

All in all a thorough and complete service – it has been a hassle-free pleasure dealing with you all, so many thanks.
" James Hill, Tunstall, Suffolk.
 
"We cannot praise Wood Burning Solutions enough for the exemplary work they did for us last week.  The fire is FANTASTIC!  It is so much more efficient than our previous stove.  All we want now is for a heavy fall of snow so we can really appreciate it –  as our cats already are!  I attach some photos of one of our cats staking his place on the first evening together will our first attempt to get the optimum burn. Thank you very much, James and Co.  It has been a pleasure doing business with you all."
Mrs S - Leiston, Suffolk.
 
"Thank you so much for fitting us in before Christmas and for such a first rate job. We can't compliment you or your choice of tradesmen highly enough and will definitely recommend you wherever possible. It therefore goes without saying that we absolutely LOVE our new burner! The difference to the house is incredible - we currently only use the radiator in the bathroom and the kitchen as the rest of the house is lovely and warm. As for the living room, well, we can hardly tear ourselves away! And in this weather, why would we want to?"
Mrs S - Ipswich, Suffolk.
 
"Just a little email to say how incredibly pleased we were with the installation of the wood-burner at Church Street last week. Paul and Dean were wonderfully courteous and polite as well as patient to tell me what was going to happen and how to use the wood-burner.
We haven't yet used the wood-burner as it was so warm this weekend but are looking forward to in the future! Many thanks for your help and advice and for sending such a great team to fit." Mrs B - Lavenham, Suffolk.
 
"I would like you to pass on our regards to to two guys who did our install last Thursday please. Everything went very well, they were very professional and simply got the job done in good time. I would also like to say thanks to yourself and to James for you help in getting us sorted with the right information and the right wood burner, everyone involved was fantastic and we are over the moon with what we have, so thanks!"
Mr D - Tattingstone, Suffolk.
 
"The friendly can do service is a breath of fresh air!!!"
Jake Watkins
 
"Heat your home and improve your decor all in one hit!!!"
Paul
 
"Thank you so much for a brilliant service. Your fantastic team fitted our wood-burner yesterday. I am sitting here nice and toasty watching the snow fall outside. Bliss! I would recommend you to everyone."
Lisa
 
"Our fire you supplied has kept us especially warm this winter, makes me wonder how we managed without it? Oh yes, it must have been £150 a month heating bill now down to £50."
Thanks James & Denis
 
"Had my beautiful Woodwarm Foxfire stove fitted a couple of weeks ago. What a joy to have the two lovely fitters clean up after themselves and leave my building site in a cleaner condition than when they arrived!! When the surround is finished, I will post photos. When the caravan gets too chilly, we light the stove and sit in garden chairs in front of it - toasty."
Kate
 
"Another satisfied customer - my lovely Foxfire was installed today by your very professional fitters. Very pleased and can't wait for a cold night to get it going."
Lisa
 
"Thank you both for your excellent assistance both at your shop and James' site assessment."
Best wishes,
Steve
 
"First of all I wanted the thank you for organising everything for us and for such a professional service."
Many thanks and regards

Lisa
 
"Thank you so much for your involvement and support so far, the best customer service I have experienced for some time."
Regards
Carole Brooks
 
"Thank you for undertaking this work. I understand that it turned out to be an extremely messy job. In the circumstances the house was left in a very tidy state. We have had our first fire!"
T & C Gradwell
 
"Thanks for my new stove - great job! Can't wait for the sun to disappear"
 
"Thank you all. Bring on the snow."
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  Suffolk Showroom
  Wood Burning Solutions
The Old School
Wickham Market
Suffolk
1P13 0HE


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01728 747466

Email.
info@woodburningsolutions.com
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